Crappy customer support no join incentive since the reported

Primecasino Reviews 11

Got a 25 p bons to your account…

Got a twenty five p bons towards account staedthousands whilst still being pet withdraw costhere a 711 casino twenty five p extra on there zero suggestions just how playing while the getrid from it I’ve got 100 inside my membership without idea just how to accomplish that 25 incentive but I’m sure We have spoke many and you can tried talking onchat zero play with playing comision I do believe

Easy to use webpages fast and effective…

I got a haphazard email address offering 2 hundred spins on fire and you may flowers joker , in the e mail they mentioned so you’re able to deposit no less than ?ten into the password fire200 ,up coming into the introduction electronic mail it said Fire200 whenever i had frequently input an inappropriate that discover nothing they might would ( this was via alive real time talk ) and were not also wanting to aid in truth and work out me getting dumb to have requesting assist … disgusting customer service

We are sorry to listen about your feel. All of our advertising requirements have to suits just as stated in emails otherwise terms, and you can all of us uses these pointers to make sure fairness and you can conformity for everybody participants.

We regret if you thought unsupported via your talk. The goal would be to let pleasantly and you will clearly. When you yourself have any further concerns otherwise believe there has been a keen error, delight contact all of our service team myself so we is feedback your problem.

Basically you may give negative a-listers I’d

Basically you can expect to give negative stars I would. Delight excite don’t use this gambling establishment software. Should you choose make sure to realize and you can know very carefully the fresh new T&Cs as they begin to scrub what you owe away if you t see the incentive standards. I lost in a single swipe plenty while the I’m apparently new to web based casinos. Went to withdraw ?1050 together with an advantage from ?24. Cancelled the advantage annd with no warning missing ?1050 also and there’s no get back whatsoever, the newest so named help class appear to consider it is funny at primary that are a sibling company off Genting this happened. When questioned as to why no alerting this would occurs told it is within the the fresh Ts and you will Cs which is great but at least bring a caution whenever cancelling incentives this is going to takes place. Excite excite research thoroughly and steer clear of that it terrible team and you will the their sis web sites.

We’re sorry to know regarding your experience and know how challenging that it should have been. It is essential to explain that comment has been released for the PrimeCasino, although disease you explained appears to have took place towards GentingCasino as you stated. Even as we are included in an equivalent class, each website works alone and might provides moderate variations in exactly how enjoys or communication was addressed.

Out of incentive cancellations: according to the fine print, cancelling a working bonus may cause removing each other the advantage and you may people relevant winnings. Yet not, we capture opinions surely and are always attempting to raise how i discuss these situations to end confusion.

While we don’t have your account info, we please request you to get in touch with our very own support group therefore we will appear to the which far more closely and ensure your get the right advice towards gambling establishment under consideration.

Dreadful allowing men and women to bet yet not…

Terrible making it possible for people to bet but not making it possible for withdrawal saying its for your safety actual bad swindle end at all costs immediately following excepting all of the pointers and also to say they’re able to get it done when they want because the protection

We’re disappointed to learn concerning your frustration. We all know exactly how hurtful it is to put and you may enjoy although not withdraw, especially when which seems unjust. Please know that people membership limits otherwise detachment recommendations is actually transmitted over to see regulating criteria and make certain secure betting, and these choices should never be pulled gently.

If you want me to explore your bank account so you’re able to give an explanation for condition obviously, excite contact all of our help party in person or update this feedback with your login name therefore we will help after that. I value the feedback and wish to look after this for your as soon as possible.